Return & Store Credit Policy

Returns

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at foreverjazzy26@gmail.com. If your return is approved, the return address and instructions on how to send your package will be provided at the time of approval.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at foreverjazzy26@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.

Please contact us if you have questions or concerns about your specific item.

All sale items are final sale and cannot be returned or exchanged.

Gift cards are also non-returnable.

Exchanges

The fastest way to ensure you get what you want is to return the item you have (if eligible), and once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling Off Period

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

As above, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Store Credit

Once we’ve received and inspected your return, we’ll notify you if your return has been approved. If approved, you will receive store credit for the amount of the returned item.

Store credit will be issued after the return has been processed and inspected. Original shipping charges are non-refundable.